Terms of Service

Last Updated: June 2026

1. Acceptance of Terms

By accessing or using SahoolPk (sahoolpk.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Acceptable Use

You agree to use SahoolPk only for lawful purposes. You must not:
  • Violate any applicable laws or regulations.
  • Use the platform to transmit spam or unsolicited messages.
  • Attempt to gain unauthorized access to any part of the platform.
  • Interfere with the operation of our services.
  • Submit false, misleading, or fraudulent information.

3. Prohibited Content

The following content is strictly prohibited on SahoolPk:
  • Adult, obscene, or sexually explicit content.
  • Content promoting violence, weapons, drugs, or illegal activities.
  • Content that infringes intellectual property rights.
  • Hate speech or discriminatory content.
  • Fake business listings or reviews.

4. Merchant Obligations

If you list a business or shop on SahoolPk, you agree to:
  • Provide accurate and up-to-date business information.
  • Honor all prices and promotions listed on the platform.
  • Fulfill orders placed through the platform in a timely manner.
  • Comply with all applicable business licensing and food safety regulations.
  • Not engage in discriminatory practices.

5. Delivery Terms

SahoolPk provides on-demand delivery services subject to availability. Delivery fees are calculated based on distance and city configuration. Delivery times are estimates and may vary due to traffic, weather, or other conditions. SahoolPk is not liable for delays caused by factors outside our control.

6. Payment Terms

All payments are processed through authorized payment gateways. SahoolPk does not store your full payment card details. Refunds are processed in accordance with our refund policy, available on request. Cash on delivery is available in select areas.

7. Dispute Resolution

If you have a dispute with a merchant or rider, please contact our support team at support@sahoolpk.com. We will attempt to mediate the dispute in good faith. These Terms are governed by the laws of Pakistan. Any unresolved disputes will be subject to the jurisdiction of courts in Faisalabad, Punjab, Pakistan.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or a notice on the platform. Your continued use of SahoolPk after changes constitutes acceptance of the updated Terms.

9. Contact

For questions about these Terms, contact us at:
Email: legal@sahoolpk.com